Certificates
Records & Certificates
Certificates are issued only to the patient, or to a representative with a letter of authorization and consent form.
Under Article 21 of the Medical Service Act and Article 13-2 of its Enforcement Rules, WeLive Hospital strictly protects medical records from disclosure. If a representative needs to collect documents, please fill in the authorization and consent forms before visiting.
Before requesting copies
- Your ID must show your photo and resident registration number (foreign patients: passport or alien registration card).
- A family relationship certificate must state the relationship to the patient.
- Consent forms and letters of authorization must carry a handwritten signature. Stamps and fingerprints are not accepted.
- The consent form must state exactly what is to be copied (dates, scope, etc.).
Outpatients
Ask your doctor
Collect at reception
- Ask your doctor for a medical certificate during your outpatient visit.
- You receive it when you pay after the consultation.
Inpatients
Ask your doctor
Collect at reception
- Ask your doctor for a medical certificate.
- Take the certificate to reception to have it stamped with the official seal.
- After discharge, the process is the same as for outpatients.
General notes
- A fee applies to each certificate.
- Under Article 21 of the Medical Service Act, documents can be issued to the patient, their spouse, lineal ascendants or descendants, or the spouse's lineal ascendants, with the required documents.
- Issuing certificates takes about 3 to 4 days and may take longer depending on hospital circumstances.
- Documents issued by government offices, such as family relationship certificates and resident registers, are valid for 3 months from issue.
Documents required to view or copy medical records
| Applicant | Patient's age | Required documents | Authorizing person |
|---|---|---|---|
| Patient | 17 or older | Patient's ID · Request form (written by the patient) | Patient |
| Patient | 14 to under 17 | Student ID · Request form (written by the patient) | Patient |
| Patient | Under 14 | Proof of legal guardianship · Legal guardian's ID · Request form (written by the guardian) | Legal guardian |
| Relative (spouse, lineal ascendant or descendant, spouse's lineal ascendant) | 17 or older | Patient's ID · Applicant's ID · Consent form signed by the patient · Family relationship certificate · Request form (written by the applicant) | Patient |
| Relative | 14 to under 17 | Patient's student ID · Applicant's ID · Consent form signed by the patient · Family relationship certificate · Request form | Patient |
| Relative | Under 14 | Same as for the patient (legal guardian only). Anyone other than the legal guardian is treated as a third-party representative. | Legal guardian |
| Representative (siblings, insurers, in-laws, etc.) | 17 or older | Patient's ID · Applicant's ID · Consent form and letter of authorization signed by the patient · Request form | Patient |
| Representative | 14 to under 17 | Patient's student ID · Applicant's ID · Consent form and letter of authorization signed by the patient · Request form | Patient |
| Representative | Under 14 | Legal guardian's ID · Applicant's ID · Consent form and letter of authorization signed by the legal guardian · Proof of legal guardianship · Request form | Legal guardian |
Non-covered fees
Fees for items not covered by Korean National Health Insurance are published on the Korean website as required by the Medical Service Act. Prices are in Korean won, are per single item, and can change with the amount prescribed. Please ask reception for an estimate.